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I have always had an overwhelming passion for automobiles. I respect those who care for their vehicles and it is what motivated me to start part time at my local service facility. I learned a great deal on how to properly maintain a vehicle and after a few years, I earned a position in management. This gave me the opportunity to pass my knowledge onto the newcomers in the business.
I worked there through my post-secondary education years. After I graduated from Humber College, I needed to start my career and my love for vehicles is what brought me to a brand new Nissan Dealership. I was given an opportunity and did not look back. I achieved Club Excellence for Sales Performance and Extraordinary Customer Satisfaction in every year I was there.
After 3 years with Nissan, I decided I wanted to work for a Luxury Brand and I had the opportunity to start with Mercedes-Benz Brampton in 2015. They were a brand new dealership and I have had the chance to be a part of the team since day 1 and watch us grow into a family and incredible place to work.
My goal is to change the way people view the “car buying experience”. I want people to enjoy their time spent with me and trust that I have their needs in mind. I make the experience fun for everyone and try to create a hassle free environment. By doing so, I hope to gain future referrals and repeat business simply by creating a place people feel comfortable visiting when it comes to their transportation needs.
“Thank you once again CARLO for the good service, especially the time and effort in making us feel like royalty. I know now for sure I will be taking my next car from you.I am really enjoying my car. It has been the first time I have owned a Mercedes. I feel happy every time I step into it. You are a great sales executive, may you be blessed with higher ranks. I appreciate every little thing that was done with my sale from the start till the day of pick up. Once again thank you very much. All the Best!!!”
-Hemant and Bhawana M
“Carlo, specifically, answered every question I had, even sent requests to head office to make sure I got a definitive answer. He was always available and he always got back to me very promptly. All of the team at Mercedes Brampton acted exceptionally, making sure my experience buying my first car was effortless, once I stepped into your dealership I stopped considering other cars. Carlo and Shawn were very accommodating of my changing circumstances even if it was last minute, and made sure I got my car on the arranged date.”
“Our sales person Carlo was extremely helpful in assisting us select a vehicle that suited the needs of our family. As first time buyers of a luxury vehicle, we wanted to understand more about different options available and Carlo suggested we try three different vehicles which helped us make our final decision. He was knowledgeable and above all sincere in his willingness to assist us in finding our dream car. Overall our entire experience was to be honest above and beyond our expectations. Thank you!”
“Carlo, the sales person, and Jen, the delivery specialist, gave the service what customers are looking for. Amazing. A 15 year Mercedes customer like me got what service is and what it should be.”
“I’m not sure if my sales rep will see this or not, but I would like to say that he was truly truly exceptional. Please know that I have completed the purchase of my vehicle so this review is truly genuine as I have no vested interest with giving a falsely positive review. I would like to reiterate this guy was truly amazing. Always happy and smiling, well dressed, Very respectful and knowledgeable. I consider myself a car enthusiast and this guy knew more than me (obviously). I pestered him with questions on his cell phone at all hours and he always responded promptly and professionally. He did everything to make us feel welcome and at home. I truly enjoyed going to the dealership as he made it a pleasant experience. My wife and I were surprised that we actually settled on a car considering this was the first dealership that we visited and we only went there one time. We are usually very picky and take our time deciding/negotiating; this time it was different and we attribute that to Carlo. He is the type of guy that will keep customers coming back; I know we will definitely be back when we need another car and would love for him to help us.”
“Excellent customer service from the time we walked in the doors. Best across the board in terms of team work. Great warm feeling from the whole team. Carlo went beyond his duties to help me.”
“It’s the customer appreciation I felt when I came in. I went to other dealerships and did not feel as valued as I did when I came here. Amazing service, my sales representative was Carlo and he did an amazing job. I will be sending more potential customers to him as well.”
“Excellent Sales representative that displayed superior knowledge of the vehicle purchase in comparison with sales men/women at other dealerships.”
“The whole staff was amazing. Carlo and James were terrific with their service. I bugged Carlo multiple times but due to his great customer skills and problem solving attitude with lots of patience he won me. Really cool guy and He took care of me like friends. Assuming one of the best brands in auto industry, sometimes you feel the representatives may be little arrogant but the whole team was so friendly.”
“Highly recommend because of the sales person Carlo. He was very helpful, smiling and he was very friendly that’s the reason I would highly recommend Carlo and Brampton Mercedes.”
“Carlo stepped up his sales etiquette.He was not pushy and definitely made me feel comfortable. He also gave me options of vehicles to test drive so I can see the difference between the models. I was definitely impressed by how he handled things.”
“I was so impressed with the excellent attention and customer service provided ,I immediately recommended to few of my friends to visit this dealership. Keep up the good work!”
“Excellent service from sales consultant Carlo Landolfi. He was extremely helpful and his guidance is much appreciated by me. His dedication on his job impressed me and his presentation of the car features persuaded me to buy the car. Great job, thank you very much!”
“The sales agent was patient ,he explained himself very well. The follow up was outstanding.”
Mercedes-Benz Brand Specialist
Phone: (647) 962-5843
Thursday: By Appointment Only
Not available within these hours? No Problem.
Please contact me to book an appointment for any time that works for you!