Received 1st class service from the minute I drove in. Great job Rudy & Mercedes Benz Brampton Team.
I had an awesome experience buying my first Mercedes from Brian S. I received exceptional service which is hard to find these days. Brian was very patient, understanding, helpful, and friendly. Would highly recommend this dealership!!!
If there are more than 5 starts, I would give that to MB Brampton. I have owned 5 MB cars till date, and believe me, the one from MB Brampton has been my finest one till date. I dealt with Ian Cass in sales, and I can promise that between so many MB dealerships, I haven't found anyone even close to his services. Ian is very professional and more so an active listener. He understood what we were looking for and his efforts paid off in the end. I have had an amazing experience with Sydney in service, Jay in finance and Anthony in parts. I am not shocked, but surprised that this dealership is actually one family stop shop. Ian didn't try to push me to buy anything more, he spent time with me, both at the time of buying, prior and after....he followed up with me to ensure the new car is as we anticipated. He has no sales tactic unlike many other, except a friendly knowledge and experience to back up his expertise in finding the one you wish. He is truly an amazing sales executive and I can vouch to buy all my future cars from him. Super happy and super glad to have found him. Pay a visit and then make up your mind. I can guarantee no one would feel let down. Thank you so much Ian, Sydney, Jay and Anthony for a truly amazing experience. Looking forward to my next purchase!!!Considering that I cannot write a 2nd review, I thought of editing this one to add my 2nd review. This one is a special mention for Sydney in service. I am a firm believer that Sales is one time, but service is for ever. In fact a great service will support sales. I was astonished and humble to accept that my service expectations have always exceeded with Sydney. She has always kept her promise, very transparent and delivered more than 100%. She has always taken time to understand my concern, followed up with me everytime and ensured that service was carried out in time and to my satisfaction. I have always got both my cars serviced and always felt comfortable, knowing it is in safe hands. Amazing service experience multiple times with Sydney. Thank you so much for an incredible support.
The people there are very friendly and helpful
My experience at Mercedes-Benz Brampton was excellent. I am the type to be suspicious of sales people of any kind, but Brian Shtembari was very friendly, helpful, and honest! He worked with me and gave me a great deal on my car. We were still finishing up after closing hours and I did not feel rushed at all. I'm so happy with my purchase! Thanks!