We had a great experience dealing with Oscar Orellano! He goes above and beyond what we need -- from recommending the first M-Benz suited for us, to a reasonable trade-in value of our car, the extended warranty and impressive total package. We highly recommend Oscar and his remarkable team. Awesome service from this dealership!
Great Service. Second to none. This is my 5th Mercedes and the first time dealing with Oscar at Mercedes-Bens Brampton. The service and attention to detail received on this purchase was far greater then I ever experience with my other purchases.
There to assist in the landscaping of the property.
Oscar is a Pro. Honestly he took great care of me, what extremely knowledge about the AMG products and helped me get the car I wanted. I couldn’t ask for more.
I recently got a c300 from the dealership and my experience was love hate but Wasif was able to make it very personal and was actually one of the only reason it was amazing! The delivery was scheduled for Thursday which was then pushed to Friday and even Friday they told me to come at 2 but didn’t have everything ready. And from their talks it seemed like it would have been the following week! Wasif went above and beyond and went to the ministry to pick up paper work him self (which should have been done the day before ...
By far the best experience I’ve had purchasing a new vehicle. Oscar is the best, he was very professional and very knowledgeable. I would buy from him again!
Had an amazing experience at Mercedes show room. Thank you to Mr. Pankaj Gupta for your service and getting us the best deal.
best service experience 🙂
Very good buying experience (first time at Mercedes). Ian Cass was a courteous and professional salesperson, starting with scheduling the appointment through to delivery of the vehicle. His knowledge of the MB vehicle base and overall automotive industry dynamics was helpful and provided confidence and great input on a number of choices. He also noted a couple initial quality issues on delivery before I did and started the process to correct them for me, while providing guidance and staying in touch throughout the process. Apologies again that I missed the survey window - I hope the dealership manager can still ...
Bought my 2nd Mercedes at Brampton. As always Oscar was a pleasure to deal with. Makes the whole purchase easy as he takes care almost everything until the car is delivered. A big Thank you to Oscar and his team.
Terry Koch is very nice he delivers excellent customer service he goes above and beyond to help people, very happy with the service..😊
Great place to purchase a Mercedes. Awesome purchase experience . There was zero pressure from the sales team!
Nadim really helped me choose the best tires.
Wonderful experience. Above and beyond in every respect. This is the best vehicle purchasing experience I have ever had.
Thank u Pankaj
Excellent Customer service . Pankaj Gupta was honest and helpful and made the difference between deciding to go with this location versus another. Great staff and atmosphere overall.
Tony He was exceptional sales person from start to finish - knew what we wanted and needed, with our trade-in to a GLA250. First class service
From start to finish the customer experience was exceptional. The dealership is well organized and professional.
I have dealt with Mr. Pankaj 3rd time and I have promised him we deal more often. You know why I have deal with hime 3rd time. Bought GLE350 very happy. please go deal with him you will know . I have little concern with Mercedes. I have posted floor mat picture ( 2015 metal mercedes) (2019 stiches mercedes) (2022 no mercedes name). I have seen few changes. Does mercedes save money on this. I think their quality is loosing.
Our purchase experience exceeded our expectations with the sprinter 2500 we acquired with Tomasz's help.
The service advisor was very helpful and answered all my questions to my complete satisfaction. The service performed and my entire experience was above average.
Had the most amazing experience here. Aman was my sales person. He was professional knowledgeable and so helpful. Dan was the manager who processed my paper work it was seamless. It did take me a while to pick up the vehicle so there was a slight rate change. Nevertheless he tinted my windows!!!! Bowed up my car and had the best Merc specialist walk me through my vehicle functionality. I was so excited to pick up my car! This was my first Mercedes’ and I will only go to Mercedes Benz Brampton where they welcomed me and treated me like ...
First class service from beginning to end
I recently purchased a CPO vehicle from Mercedes-Benz Brampton (MBB). Me like others, tend to go online to research about the product before committing. A vehicle purchase decision cannot be taken lightly as after all it is the second biggest purchase after a house, and we all work hard for our money so careful planning is important. I never purchased a CPO vehicle before but decided to give it a try as some options are unavailable to order due to chip shortage for a different model we are considering and my personal dislikes of the facelift for the model we ...
Friendly staff. Clean place. Lovely cars. Wonderful experience. Oscar is amazing!
Danesh is excellent at what he does. The entire service staff was great. Thanks for a great experience and being trust worthy. Grant
Recently had my Mercedes serviced at the dealership. Was a bad weather day and their shuttle driver wasn’t available, so they used Uber to make sure I was given a ride home and returned later to retrieve my vehicle. As I am a first time Mercedes owner I had a few questions about the vehicle that I needed answered along with my first “A” service. The mechanic sent me a video answering all my questions. I was very happy with the services performed.
One thing is sure. These guys know their stuff. Very courteous and efficient.
Just purchased a vehicle from this dealership which wouldn’t be possible without exceptional service provided by the staff, Daniel, Sahil and especially Pankaj Gupta. Pankaj Gupta was a very courteous and kind sales consultant and I would recommend him to everyone planning to purchase a vehicle from this dealership. Very happy with the experience.
My experience this times has been great, staff was accommodating and attentive. Top notch service
Communication on point! Service on point! Reception on point! Terry from service awesommeee Darren from parts awesommmee
Mercedes Brampton is number 1 for service and sales. Very friendly and professional staff. Awesome place.
Truly an amazing dealership to service your car. I would not go anywhere else ever
Amazing service from Pankaj Gupta and Sahil.
The service was amazing at the Brampton location. My service advisor Kynon was quick at keeping me updated and finding the information I need. Good job !
The sale was straightforward and easy. The team was attentive and talking with them was without any pressure. By far the quickest and easiest experience I’ve had purchasing a vehicle. Thank you!
Service dept was very clear on what was needed and what was not. They executed everything and the cost was very fair.
Great experience in dealing with the folks at MB Brampton. Service and recall required in most recent appointment. With the option of pick up and drop off and everything handled over phone, definitely high marks on the convenience scale. Highly recommended place to get your MB vehicle serviced here.
Friendly, quick to respond, aim to please, From sales to service there is a smile on the staff and how are you
This is the best GTA Mercedes dealership. We went for GLC 300 and were treated happily by Pankaj. He showed his interest in explaining and answering all our questions and concerns. He is an amazing person to work with. Had Quite an insightful conversation with him. Absolutely 5/5.
The knowledge of Danesh makes the experience so much sweeter. Gives you comfort that everything is going to be okay.
Was very easy to book and they kept me updated throughout the day. excellent service.
Excellent customer service.
Amazing experience kept up to date constantly with texts and videos from service team. Kynon and Graham were particularly good went the extra mile to make sure entire process was smooth and painless.
Amazing staff, would like to give a shout out to Mohamed Sherman, the service advisor that worked with me on resolving the issue with my vehicle and keeping me updated on the progress. Would definitely recommend anyone to have their vehicle serviced by this team.
As usual very great!
This is my second glc300 from this dealer in Brampton, can not say more as their excellent service, well done!
The service advisor was excellent. He explained everything that was done in the B service, answered all my questions, arranged for prompt shuttle service and was even able to handle an airbag issue that was taken care of in the same visit.
Service staff is unbelievable .. they are Friendly, professional, very informative and helpful. To top it all off .. they make each customer feel as if they are their #1!
Good service & staff. Timely service . Gave car back nicely cleaned & washed .detailed report on the condition
Excellent and professional customer services .
I found my service experience to be very smooth and easy from start to finish.
My husband and I purchased a 2021 Benz from the Brampton location and it was the best experience we have ever had, Pankaj was very helpful and informative he made sure that we were comfortable with our purchase and we would recommend this location and Pankaj to our family and friends.
I bought mercedes C 300 and this was my best deal that i can find, great help by Mr Pankaj gupta, he was wonderful, very friendly and professional, he told me about car and the services i should include, this was my second car from this dealership last time i was not very happy with the customer service but this time Mr pankaj gupta and Mr sahil make sure that I don’t have any issues while doing paper work.
As if buying my first Mercedes wasn't already thrill enough, the customer service provided by Oscar Orellana and Andrew Lennox made it the best car buying experience I've ever had.
The service at Mercedes-Benz Brampton was impeccable. I appreciate the way my service advisor was friendly, courteous and kept me informed during the process of getting my car repaired. I was pleased with the result of the repairs and I highly recommend Mercedes-Benz Brampton.
We purchased a pre-owned vehicle from Mercedes Benz Brampton. The service we received was top notch from the moment we first walked in. All staff were warm and welcoming. We were pleased to come to an agreed deal with no hassle. We had been to a number of different dealerships but none could compare to the professionalism and care that we (and our new vehicle) received. During these difficult times, It was a refreshing experience for both my husband and myself. Avi was a gentleman and we highly recommend this dealership.
Using this location for my service for past 3 years. Very good experience and very satisfied.
This dealership has it all. Best deals, top tier sales team, and on a very rare note, the very best service I have ever gotten. No less from a team of pros, Service Advisor Danesh accompanied by Paul & Kynon in the service department will take care of you like no other service department anywhere else. Try as hard as you like. Pete, a longtime veteran technician will meticulously dig to find answers to any issues your car may be having. He even found & fixed something I had no idea needed correcting! Steve De Santis at sales/financing is ...
If you are looking to purchase a Mercedes vehicle, I would highly recommend visiting Mercedes Brampton for the best in class service, from a team of highly professional and friendly staff. I received exceptional service from Sales Consultant, Tony He and Sales Manager, Mujtaba (Mush) Hassan. They both went out of their way to ensure I was happy with the purchase of my new, 2021 GLC 300 SUV. Mush is a man of his words, offering an incredible surprise when I picked up my SUV the week of Christmas. Tony, is extremely friendly, patient, and professional. This has been the best experience ...