Customer Testimonials

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Google Oct 18, 2021

Wasif is Amazing

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Google Oct 16, 2021

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Google Oct 14, 2021

Great experience with Sydney from Service. She is very patient and attentive to my issues and extremely helpful in line with what you would expect from Mercedes Benz. Thank you Sydney.

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Google Oct 12, 2021

I want to give a big shout out to Mujtaba and Domenic who made my car buying experience nothing less than perfect. I really want to thank Mujtaba and Domenic for informing me at every step of the process and having excellent communication with regards to the car status. Mercedes-Benz Brampton stands besides what they promised me; no fake promises. Domenic is very knowledgeable, was patient and very helpful though out the process. I passed three MB dealership to make my purchase form Mercedes-Benz Brampton and don’t regret my decision. I have dealt with a lot of dealership, but ...

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Google Oct 12, 2021

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Google Oct 8, 2021

Just got here for car service, great people and service. Thank you guys.

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Google Oct 7, 2021

I just bought my brand new C-Class from this dealership, and the experience was nothing short of perfect. I want to thank Oscar Orellana and his team for making the car buying experience as smooth as possible, despite the tough times we face today. I would recommend this dealership to anyone who is looking to buy a Mercedes Benz.

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Google Oct 6, 2021

Very good service! They truly treat you like a king here!

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Google Oct 3, 2021

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Google Oct 2, 2021

Treated very well and satisfied! Went to Brampton as I was treated badly at another dealer that was MUCH closer to me. Roberto was a true gentleman and his attitude - and the love of the car - sold me the vehicle! A beautiful GLC43 AMG. After the initial visit Oscar took over and he was very knowledgeable. While I did not get a red bow like some of the pics here, LOL, I am truly happy and very satisfied with the dealership! Great work Roberto and Oscar!

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Google Oct 1, 2021

Special mention for DANIEL HILLIER. He went out of his comfort and without any personal benefit to help me out with my lease end buyout. Because of the service he has provided, I would recommend anyone to give this dealership a chance. They may be very busy but once you get their attention, your work gets done to your satisfaction. I have dealt with this dealership and a lot of other ones and can say without hesitation that MB Brampton always outperforms others. If you are in the market for a car, I would highly recommend giving this dealership a ...

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Google Sep 30, 2021

Big up Mercedes Benz Brampton. I brought in my vehicle to Mercedes Benz Brampton and the welcome reception I received was no surprise. I felt like a king in a great kingdom been served with kindness and greatness for my presence. And for sure to my vehicle getting washed and fully checked through for safety. Overall, excellent customer service. Especially, a loud shout out to my Customer Adviser Danesh who kept me informed during the service. Hugh

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Google Sep 28, 2021

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Google Sep 23, 2021

Excellent experience by Tony

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Google Sep 22, 2021

I had a great experience purchasing a new c300 from this dealership. Tony He was very helpful, responsive, and provided a smooth and quick delivery of the vehicle. Will definitely be back in the future!

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Google Sep 14, 2021

We just purchased our first Mercedes Benz last week and the purchasing experience was truly AMAZING and smooth. Pankaj was patient and explained everything to us step by step. Communication was very fluid as well. Thank you so much for making this a wonderful first experience for us and - we will definitely be coming back to see you soon

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Google Sep 14, 2021

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Google Sep 13, 2021

Excellent service! Buying the car was a quick process!

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Google Sep 13, 2021

Really nice dealership with good people

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Google Sep 10, 2021

Wonderful dealer to do business with weather purchasing or servicing Mercedes Benz autos. My service advisor Kynon is excellent and all the staff and mechanics that have worked on my cars have exceeded my expectations.

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Google Sep 8, 2021

We bought Mercedes recently and Tony is the one who helped us to make a good deal. 👍 He helped us to get the car which we wish for with beautiful interior.He us very knowledgeable about what he us doing. He also share the future changes that's going to happen. For my next car I am definitely going to Tony.He is expert of his field.

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Google Sep 6, 2021

This was the easiest dealership I have worked with. I was in and out in 2 hours. Shobhit was very efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see shobhit at Mercedes Brampton location.

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Google Sep 4, 2021

The way of dealing is too good and helpful. Angelo provided great service to me

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Google Sep 3, 2021

I have taken my car here twice to be serviced. The staff is so pleasant to deal with and they are efficient. They even sent me a short video clip summarizing the items completed!

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Google Sep 3, 2021

We just purchased our first Mercedes Benz last week and the purchasing experience was AMAZING! Tony He was thorough and explained everything to us step by step. Thank you so much for making this a wonderful first experience for my family - we will definitely be coming back to see you!

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Google Sep 2, 2021

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Google Sep 1, 2021

We got our GLE 350 and Pankaj was my dealing agent. He was very helpful throughout the process and had thorough knowledge about the car. I was updated on every step of the car making and got it delivered before the expected date. Everyone was very helpful and made the whole process very easy. I'd definitely recommend them to anyone looking to buy a MB.

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Google Sep 1, 2021

Excellent and outstanding services! Wasif Ahmed did an incredible job- he was courteous and kind! I would most definitely recommend him

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Google Sep 1, 2021

Wasif was excellent. I will always come back to him

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Google Aug 31, 2021

Wasif East and west wasif is the best👍🏽 I will always come back to him

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Google Aug 31, 2021

A family friend of mine was looking for their next vehicle and were shopping around for a couple of months. I know one of the sales reps at Mercedes Brampton (Avi Williams) to be very commendable, honest, and provides great customer service, so I naturally referred the friend to him. The feedback was only positive, and Avi was able to provide a great service to him. Extremely knowledgeable, and most importantly, passionate about his work!

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Google Aug 31, 2021

We got our 2021 GMC 43 AMG from Angelo Iacobacci, and it was an amazing and thorough experience. He was well informed and very accommodating. We are very happy with our purchase through and through!

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Google Aug 31, 2021

I've been a Mercedes-Benz client, owner and fan since 2002. Having visited almost all of the dealerships in the GTA, Mercedes-Benz Brampton sets itself apart through it's incomparable commitment to its clients (both existing and potential) and the no-pressure approach to attaining and/or retaining a customer's business. I left a dealership that was convenient in terms of location which offered a bigger inventory for another that was 55 km away that set itself apart from a customer service perspective. In an industry that typically shares a multitude of similarities, it is the client-centric approach and value proposition that ...

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Google Aug 31, 2021

Over the years we have had multiple vehicles from this dealership. We have always been extremely happy with the service we have received at Mercedes Benz Brampton and have always dealt with Angus Robertson and Nadia Chaudhry. Our experience with Angus and Nadia has been nothing but extraordinary! They have been prompt, professional and extremely helpful in all our vehicle dealings. We have and will continue to recommend them to family, friends and associates. Gagan and Giselle Seron

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Google Aug 30, 2021

My car tire got a flat last week and I didn't know what to do. I called Pankaj at 9 pm, he answered and guided me to get it towed through toll free road side assistance. He even checked right away that I had Tire and Rim protection. MB Brampton did the tire change and returned my car in timely fashion the very next day. Pankaj was very helpful as always and made sure the process is smooth and hassle-free. Pankaj even followed up and kept me posted on every step till my car was fixed. I highly recommend Pankaj ...

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Google Aug 30, 2021

Wasif was amazing for our first purchase with Mercedez, he definitely made the process seamless. He spend 7 out on us first day, that shows his dedication and commitment for his clients, He made sure we get the best for the value. I would definitely recommend him for future and our purchase with him was also from a referral. We love our Mercedez and will come back to same location for our next purchase Thank you Wasif!

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Google Aug 30, 2021

This dealership is extremely organized and very professional! I had the pleasure of speaking with Shobhit who was able to answer all my questions and make sure to take care of my grandmother who purchased her GLC 300 from him. Thank you so much Shobhit and thank you Mercedes Benz Brampton.

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Google Aug 30, 2021

Picked up a vehicle from This location about a months ago, very happy with my experience with all the staff at the store. My salesperson Shobhit went above and beyond my expectations and was very professional throughout the process. He is truely very knowledgeable with deal making and always answers the calls when I reach out even after picking up my car. I also recommend my friends and family to visit here

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Google Aug 30, 2021

This has been my best experience getting a vehicle from any dealership hands down, and I have owned BMWs, Mercedes, Audis, Subaru and VWs in the past. Mercedes Brampton has surpassed my expectations compared to my previous CPO experience with Mercedes Markham and Oakville. Furthermore, it was very refreshing to have had the opportunity to work with Aman Halani and guide me through the entire sales process and even going above and beyond during my post-sales service support, which has been a huge bonus. Given that I'm a car enthusiast, and very technical given my engineering background, I was ...

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Google Aug 30, 2021

Bought a new GLB35 recently from this dealership. I’ve known Pankaj through Mississauga Ramblers Cricket club. He got me a C43 4 years ago when he was at head office. When it was time to change I knew he was the person to get me a new car. He is really good at what he does, explains everything properly. Contact him if you are looking for a Mercedes.

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Google Aug 30, 2021

Wonderful staff, especially Wasif, who helped educated us on which car model was the best fit for our needs!

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Google Aug 29, 2021

It was a pleasure dealing with Wasif Ahmed. He was very knowledgeable and responsive. He took good care of us.

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Google Aug 29, 2021

We wanted to order a new G63 and visited a local to us MB dealership, they told us we were in for a 3 year wait. I had met Oscar Orellana from MB Brampton in the past and phoned him up, he was able to get us a production slot for the exact G63 we wanted, every option we were looking for. We ordered the truck brand new and had it in our driveway 5 months later. Oscar was with us every step of the way providing updates on the progress of production, shipping etc. Oscar even accommodated our busy schedules and ...

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Google Aug 29, 2021

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Google Aug 29, 2021

Excellent service! Aman Halani helped me with my purchase- Aman was extremely helpful throughout the entire process, answered all my questions, provided updates and took extra time to explain all vehicle features and lastly no sale gimmicks! Overall, great experience, I highly recommend MB Brampton and Aman Halani

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Google Aug 29, 2021

Just bought our first ever mercedes from this dealership thank you Shobhit for making the process very easy and not stressful.

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Google Aug 28, 2021

Wasif at brampton is my man for the Job , very professional , courteous and welcoming personality. His excellent customer service and timely delivery of Van's has helped us grow our business. I would recommend to family and friends absolutely.

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Google Aug 27, 2021

Sales and service departments are amazing to work with. Been coming here for years.

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Google Aug 27, 2021

i bought three sprinter vans from Wasif in the last three months and i am very happry with wasif customer service. after sale service is also world class. we will keep on coming back for our future business.

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Google Aug 27, 2021

This is a nice dealership. Was referred to Pankaj Gupta here by a friend. Pankaj took time to get me a GLE350 when there is no inventory around. Really liked his service and the way he explained everything. Highly recommended. Contact him, you won’t be disappointed. He will give you straight answers.

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Google Aug 27, 2021

Worked with Wasif, Joe and Sahil and all were transparent and polite. Each of them went out of their way to make sure I was taken care of and made the overall experience positive.

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Google Aug 26, 2021

I had an amazing experience at the MB Brampton. Avi Williams provided me with excellent custom service. He took time to figure out what I was looking for and presented me with vehicles and options that were in my budget. He continued to send me quotes and follow up and respond to any questions I had. I highly recommend anyone looking for a car to contact him!

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Google Aug 26, 2021

They really pay attention to costumer care here

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Google Aug 25, 2021

Was referred here to purchase my Benz. Service and attitude was exceptional. Steven and Joshua helped me to find the car that fit my needs perfectly.

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Google Aug 25, 2021

Very friendly customer service

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Google Aug 24, 2021

Recently bought a pre-owned vehicle from this dealership. Had a wonderful experience overall. The salesperson Aman Halani was greatly helpful and greatly guided us through the whole transaction. He worked really hard to get us the best deal and car possible. He was really knowledgeable aswell. Would recommend to anyone to pay a visit.

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Google Aug 24, 2021

Got our GLB from this location. Pankaj was extremely helpful and provided us with excellent customer service. He spent time and effort in providing us exactly what our growing family needed. Loved our experience at this location and their staff. Definitely recommend it!

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Google Aug 23, 2021

My brother purchased a car recently with sales rep shobhit kumar, he was great! He was very attentive to my brother & I and answered all of our questions. It was really busy in there but he made sure that we were taken care of. 5 stars for his knowledge and professionalism.

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Google Aug 23, 2021

I was very pleased with my interaction with Shobit Kumar. He was very patient and professional throughout the whole process. I was all over the place in regards to what I wanted. Shobit took the time time to get to k ow me better and what I wanted. Then we waited to get the right car at the right price as soon as it was in shobit called me and we made the deal happen. He was so good that I recommended my friend to him who also bought an E400 before my car even came in.

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Google Aug 21, 2021

Wonderful staff and great service! Very satisfied with everything and would recommend coming to this location. I came from an hour away and it was well worth it! Thank you to Tony for setting everything up!

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Google Aug 20, 2021

Great service

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Google Aug 20, 2021

The service department is awesome....my service advisor mr danesh verma is really helpful in taking care of a major warranty coverage on my car...

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Google Aug 17, 2021

Bought my first Mercedes Benz last week from Mercedes Benz Brampton. Exceeded my expectations from the start. I dealt with Aman Halani, who was my salesperson. From the beginning he had all information I needed to make an informed decision about purchasing my new vehicle. He answered all my questions and got me good value for my trade in. From start to finish Aman made the purchase experience super positive and stress-free. No pressure tactics pushing me into making a purchase decision. If you're in Brampton, Caledon, Orangeville or Mississauga and in the market for a Mercedes Benz, definitely ...

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Google Aug 16, 2021

Excellent Experience I had an excellent experience with Mercedes-Benz Brampton! Tony He - was great to work with, was very responsive, and went above and beyond with any questions I had! This is a no hassle, low pressure dealership and I would highly recommend to friends and family. Was happy to make a deal with them and would definitely consider them again in the future.

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Google Aug 14, 2021

My sales consultant was Angelo Lacobacci. He was very good in explaining each and every aspect of the car, moreover he helped me to find a car on a short term notice as I really wanted to change my current car. Overall, fantastic service and I would really recommend the sales consultant. Additionally, the location (branch) had a really good staff, and they all made the process of buying the car much easier.

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Google Aug 14, 2021

Just purchased an SUV for my wife. Excellent efficient service provided by Aman Halani. He’s a good guy! No sales pressure, very knowledgeable and personable. Recommending Mercedes-Benz Brampton to my buddies.

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Google Aug 13, 2021

Bought our first Car at this location and the sales person Aman Halani did a great job in helping us.

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Google Aug 13, 2021

I want to thank Terry and Danesh for another exceptional customer experience. My service issues were handled diligently to the gold standard I've come to know through purchasing my first benz here a couple years ago. These gentlemen are knowledgeable and execute with resolution in mind. I would also like to acknowledge Anthony and Ryan from Parts for there efforts and in ensuring I was getting the best deal for my AMG F1 T-Shirt. It these types of experiences that build customer loyalty and trust. Thank you!

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Google Aug 11, 2021

We got our GLE 450 from this dealership and i was really happy with the service i got from them even during these tough times. A special mention goes to Angelo Iacobacci for making the whole process smooth from starting to look for the car and getting it to us in less than a month even during the time when cars are in short supply. I would highly recommended the dealership and Angelo.

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Google Aug 11, 2021

Biggest shout out to Tony at the Brampton Mercedes dealership. He really made me feel valued and took his time to help me find the perfect fit! This man will go out of his way to make sure you’re completely satisfied!

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Google Aug 10, 2021

I spoke to Nadia Chaudhry on the phone about purchasing a new vehicle and she was very helpful, thorough, and understanding throughout the whole process. Though I've decided to hold off on the purchase for now, I look forward to dealing with her in the future!

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Google Aug 8, 2021

Got my first Mercedes from here and right from the starting the customer service was excellent. Tony (salesperson who helped me) was very helpful. Things went very smooth and within a few days i got the car without any hassle. Also after the delivery they guys follow up with us about the experience and whether we are comfortable driving it or not which i guess is something nice and appreciable.

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Google Aug 8, 2021

Courteous staff. Very organised

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Google Aug 4, 2021

Thanks for so much for a great experience, friendly atmosphere, professional, from Mush the Sales Manager, Avi Williams the brand embasador, I wish you all the best, Great team!! Best,

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Google Aug 4, 2021

Awesome service and welcoming staff. Carlo was very helpful and he would go above and beyond to help me find the car of my dreams. He made the experience easy and very pleasant. I would honestly recommend him and this dealership to others. They have an amazing amount of choices and price ranges.

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Google Aug 2, 2021

I recently purchased Mercedes from this dealership. And I dealt with Mr Wasif. From beginning till end he was very helpful and got me the best car with best deal. I had some queries and he was always happy to help. At the day of delivery Mr. Sahil dealt with me. He is best example of customer service. Made me feel welcomed and provided me great insight about my car. I am very pleased from both those individuals. Highly recommend that if you going to buy new or certified Mercedes, ask for Wasif.

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Google Jul 31, 2021

Tomasz Bialy is the lucky charm and made us feel like a family. Outstanding customer service and he made our new vehicle purchase very easy and accommodating.

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Google Jul 29, 2021

Excellent service from Oscar and Roberto! Would highly recommend this dealer and team to accommodate anyone's needs. We started out casually browsing. Oscar was not at all pushy and instead, impressed us with his knowledge and honesty. When car delivery was stalled due to COVID-related changes in production/transportation, Roberto and Oscar made sure to follow up and rented me a car to drive in the meantime. Both also offered complimentary items for my car, which just rounded out the amazing experience. From sales to aftercare and service, I would recommend Oscar and his team to anyone.

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Google Jul 27, 2021

It was a such a great experience to deal with Pankaj, his knowledge, experience and attitude towards customer satisfaction was amazing. I walked in to inquire about my options to lease a brand new GLC 300, and I was blown away by his welcoming attitude and knowledge about the car. Panjak took the time to explain every thing in detail, he worked on the numbers for me, while I was test driving the vehicle. Very efficient and proactive service, highly recommended.

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Google Jul 26, 2021

I just got my service done and Kynon was my the Service advisor that helped me. He did an awesome job and made the experience so seamless, he constantly notified me. Even though I had no appointment and just walked in he still managed to get my car in and out very quick. I really appreciate his help, this positive experience is what makes me want to buy another Mercedes thanks Kynon.

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Google Jul 25, 2021

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Google Jul 21, 2021

Excellent service by salesman Mr.Pankaj Gupta and technician Varinder Singh. Quick response to my SUV problem

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Google Jul 21, 2021

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Google Jul 20, 2021

Went to browse the showroom and had a pleasantly good experience. No pushy sales, test drive a car just with the wife, and when I did need to talk to someone, they were very professional and honest. I've had really bad experiences elsewhere so I'll say, my wife and I were both very pleased.

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Google Jul 20, 2021

I always have a great experience when i am dealing with Ravi in the parts department. Great customer service. The staff is very friendly and professional

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Google Jul 18, 2021

Customer service is very good

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Google Jul 18, 2021

Thank you Oscar for helping me find the right car. I am enjoying my new car. This is the first time I dealt with the Brampton location. I have to admit, your service is superior to the other Benz dealers. Your location should be in charge of all the customer service at Benz. You really know how to look after your clients. Oscar, you are amazing and I will recommend you to others. Thank you Sahil and Roberto.Hala

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Google Jul 17, 2021

I must say that I have had many excellent experiences with ALL of the Employees that work in the PARTS DEPT. at Mercedes Benz Brampton. They have provided me with First Class Excellence in Customer Service and I have always been satisfied with all my PARTS purchases at this dealership location. DARYL M.

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Google Jul 14, 2021

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Google Jul 14, 2021

Today on July 13th 2021 I visited this place to order parts for my Car . I loved the service provided by Anthony Azeez - Parts advisor. As before Person named Raavi or Ravi was assisting me he provides me the worst customer service. He was not providing me information that I need and just giving a piece of paper with pricing and then just went inside. He wasted my an half hour . I asked twice Anthony to ask Raavi to come and assist me. After that I asked Anthony to assist me as I didn’t like the costumer service of ...

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Google Jul 12, 2021

Great service team and reasonable negotiations even given the covid boom. Also as follow-up we had our first service call and no hassle warranty work done. Bonus the car was even detailed. I've had nothing but seamless contact with the efficient and professional sales/service teams.

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Google Jul 9, 2021

Excellent service throughout.

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DealerRater Jun 23, 2021

Mujtaba and the staff are friendly, professional and excellent to deal with. Very fair, prompt and knowledgeable as well! Highly recommend Mercedes Brampton for customer service.

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DealerRater Feb 18, 2021

Had the pleasure of dealing with Aman at the Brampton location for my purchase. I want sure what type of car I wanted and he was very patient to go through a series of cars until I found one that I liked. The interaction was stress-free and no added pressure. On the day of delivery, it was Aman’s day off and he went above and beyond to show up to ensure I was happy with the car. Thank you Aman I am loving my GLC 300. If you are every looking to purchase from them ask for Aman. He's ...

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DealerRater Jan 10, 2021

Great service. Thank you Nadia for a hassle-free experience. You made the buying process pleasurable. From the first phone call to the final delivery everything went smoothly.

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DealerRater Dec 12, 2020

I had a fantastic experience buying a workvan with the help from Tom B at Mercedes-Benz Brampton. I will definitely be coming back for my next vehicle. 10/10 service and fantastic guy.

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DealerRater Oct 15, 2020

Everything was done very fast and finished at the right time the customer service was awesome that’s also the service done on the car was very good I would recommend this place

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DealerRater Aug 13, 2020

Very good on customer service, both in sales and service. I had changed my dealer in this expectation couple of years and, found the MB Brampton maintaining its standard in respect of both. Very professional, exceptional layout of the floor and every staff passing by would greet with respect. My recent car service was done in a very cooperative manner, where I had some conflicting issues. The whole process reflected cooperation, respect, and firmness with the company policies. The service was done in a timely manner with all cleaning points. Best wishes for such continued business with quality .

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DealerRater Aug 12, 2020

Great service team that are true professionals. Timely response to service requests. They were honest with the work being done and provided accurate pricing. Will use them again.

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DealerRater Aug 12, 2020

Very professional and good follow up service advisor Sydney is always helpful she take care and advice well well part centre people are very well knowledge equipped

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